Creating committed employees

• For a large chain of hospitals, TSP researched and analyzed job content to redesign an entire function and create career paths. The staff morale improved significantly and corporate savings during the first year equaled 10 times the consulting fees.

• At a shipping company, TSP re-energized a performance management program with goal-setting training and a communication program for managers. An employee survey conducted one year after training revealed a two-fold increase in the percentage of employees who had an excellent understanding of the performance management program and the company’s goals as compared to survey results from the prior year.

• At a regional hospital, TSP designed a manager communication program with tools to help managers communicate new organizational vision, goals, and values. In one year, employee surveys showed a 20% increase in manager communication skills, a 30% increase in managers providing guidance and direction and a 10% increase in job satisfaction.

• At a healthcare company, TSP facilitated a design team to create a year-long, new-hire orientation program to dramatically accelerate the integration of new employees.

• For a workforce development agency, TSP created and facilitated a fun interactive all-staff training where employees defined organization values, learned the business plan and made personal commitments to help achieve the aggressive 3-year business plan. The full-day session generated so much excitement and camaraderie that employees continued to talk about it many months later.